Privacy policy

Privacy Policy

Last Updated: 30/01/26

This Privacy Policy explains how AIM (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase from livewith-aim.com (the “Site”), in accordance with the Saudi Personal Data Protection Law (PDPL) issued by the Saudi Data & AI Authority (SDAIA).

By using our Site and services, you agree to the collection and use of your personal data as described in this Policy.

1. Personal Data We Collect

We may collect the following personal data:
  •  Full name
  •  Mobile number
  •  Email address
  •  Shipping and billing address
  •  Order details and purchase history
  •  Payment confirmation (we do not store card details)
  •  IP address and basic device data for security and analytics

We only collect data that is necessary to process orders, provide customer service, improve our services, and comply with legal requirements.

2. Purpose of Data Collection

Your personal data is used for:
  •  Processing and delivering your orders
  •  Communicating with you about your order or inquiries
  •  Customer support and returns
  •  Improving website performance and customer experience
  •  Legal and regulatory compliance

Your data will not be used for any purpose beyond what is stated unless we obtain your consent.

3. Data Storage and Protection

Your personal data is stored securely and protected using reasonable technical and administrative measures to prevent unauthorized access, loss, or misuse.

We only retain personal data for as long as necessary to fulfill the purposes stated or as required by applicable laws in Saudi Arabia.

4. Data Sharing

We may share your data only with:
  •  Shipping and delivery companies
  •  Payment service providers
  •  IT and website service providers
  •  Government authorities when legally required

We do not sell or trade your personal data.

5. Your Rights Under Saudi PDPL

You have the right to:
  •  Access your personal data
  •  Request correction of inaccurate data
  •  Request deletion of your data when legally allowed
  •  Withdraw consent at any time
  •  Know how your data is being used

To exercise your rights, please contact us using the details below.

6. Cookies

We use cookies to improve your browsing experience and analyze website performance. You may disable cookies through your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: support@livewith-aim.com
Business Name: AIM
Website: livewith-aim.com
Country: Saudi Arabia